Updated March 25th 2021

This privacy policy gives you an overview of how GNG Group handles your data.

 

To which services and offerings does this privacy policy apply?

The way GNG Group handles your data is the same for most of our offerings. This Privacy Policy applies to all services and offerings we provide to our customers in Europe, whether we do so on a website, over the phone, at events or through social networks or other channels.

If you have any questions about this privacy policy or about data protection in general, you can contact contact@frogmask.eu at any time.

 

What data is processed by the GNG Group?

The GNG Group offers you various services that you can use in different ways. Many of the data we process are data that you provide to us when you use our services or when you contact us, for example when you register and provide your name, e-mail address or address. We also receive data about you from third parties, such as payment service providers.

When we refer to "your data", we are referring to personal data. This is any information that allows us to identify you immediately or in combination with other information. Examples: your name, your telephone number, your customer number, order references or your e-mail address.

We offer you payment by credit card via our partner Stripe and by PayPal. Your payment data are transmitted securely to these two providers. GNG Group does not have access to this data under any circumstances.

 

Only the following data is communicated to us:

preferred method of payment

billing addresses

The payment data to which we have access also includes other information directly related to the payment process and credit check.

The use of this site expresses the buyer's consent to the terms of use. If you do not agree to these terms, we recommend that you refrain from using this site. The content of this site (including data, information, illustrations, etc. ...) is protected by copyright and other intellectual property rights.

For what purpose is my data used by GNG Group?

The GNG Group processes your data in compliance with all applicable data protection laws. In doing so, we naturally comply with the principles of data protection law applicable to the processing of personal data. Thus, in principle, we only process your data for the purposes indicated in this privacy policy or when you enter your data during a purchase process. Furthermore, we use your data within the limits of the strict rules of European data protection law.

 

Information about the frogmask.eu website

We use your data to provide the GNG Group websites. We use the data generated when using our services to determine how our online offer is used. We use this information in particular in the context of shopping personalization in order to improve our services and to offer personalized advertising.

In principle, we collect all data that you provide directly via our services.

 

Terminal and access data

Each time our servers and databases are accessed, terminal and access data is generated and stored in server log files.

 

Login

For users who register for a customer account, we set up a password-protected personal access. Depending on the type of service, a cookie or comparable technology is used. This feature allows you to use our website without having to log in again.

 

Social plug-ins from Facebook

On some websites, we use social plug-ins from the social network facebook.com operated by Facebook Inc. 1601 S. California Ave. California Ave, Palo Alto, CA 94304, USA. You can find the link to the Facebook privacy policy here: href="https://www.facebook.com/about/privacy/"Facebook privacy information.

 

Social plug-ins from Twitter

On some websites we use plug-ins of the social network Twitter, which is operated by Twitter Inc, 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. You can find the link to Twitter's privacy policy here: Twitter's data protection information.

Social plug-ins from Instagram

On some websites, we use social plug-ins from the social network instagram.com operated by Facebook Inc. 1601 S. California Ave, Palo Alto, CA 94304, USA. You can find the link to Facebook's privacy policy here: Instagram data protection information.

 

Social Logins

In some of our services, we may offer you to register with us directly via your social network account. If you wish to use this function, you will first be redirected to the offer of the respective social network. The respective social network will tell you which data will be transmitted to us (e.g. public profile, list of friends, e-mail address and current address) and ask you to confirm this. We use the data you provide to create your customer account.

 

Personalization of shopping

In our services, the terminal and access data generated by the usage analysis during each use is used for shopping personalization. Depending on the type of service, standard tracking technologies are also used in combination with pixels and identification cookies. In addition, our advertising partners may also capture your terminal and access data in order to collect information about your interests and demographics (such as age, gender, region) during your use of our services. This allows us to present you with special advertisements and/or offers and services whose content is relevant to your interests (e.g., product suggestions based on the fact that you have visited only energy bars in the past few days).

Our websites contain cookies and similar tracking technologies from advertising partners who operate an online advertising network. Thus, our advertising partners can also capture your terminal and access data and show you personalized advertisements on other websites and in apps, even those operated by other providers, tailored to your interests (e.g. advertisements based on the products you have viewed on the frogmask.eu website).

 

Newsletter

We offer you a newsletter service. When you subscribe to a newsletter service, you will receive information about the topics covered in the newsletters. When our newsletters are accessed, we also collect terminal and access data.

If you no longer wish to receive individual product suggestions, you can deactivate this service at any time using the unsubscribe link in the body of the e-mails.

 

Individual product suggestions by e-mail

In connection with our services, we present you with information and offers from the GNG Group according to your interests. You will receive these personal product suggestions even if you have not subscribed to our newsletter. In order to select the individual product suggestions, we first use your current purchase data in accordance with the law.

 

If you do not want to receive individual product suggestions, you can deactivate this service at any time by using the unsubscribe link in the email bodies.

Coupon code

We use the data you provide when placing an order with a coupon code to check and process the order, and to send and validate the coupon code.

 

We store the following data when using a coupon code:

date of issue

value of the code

time of voucher validation

name of the person validating the voucher and the customer account ID used for validation.

 

To whom will my data be sent?

The GNG Group sends your information to its internal departments (Customer Service, Sales Administration...) and to external service providers such as technical service providers, including subcontractors.

 

What are my data protection rights?

According to the law and under the conditions it defines, you have the following rights in terms of data protection: Right of access (Article 15 GDPR), right of deletion (Article 17 GDPR), right of rectification (Article 16 GDPR), right to restrict data processing (Article 18 GDPR), right to data portability (Article 20 GDPR), right to object to a data protection supervisory authority (Article 77 GDPR), right to withdraw consent (Article 7, paragraph 3 GDPR), as well as the right to withdraw from certain data processing measures (Article 21 GDPR).

 

When will my data be deleted?

Your Personal Data will remain stored for as long as necessary for the purposes of this Privacy Policy.

 

Is your Personal Data protected?

GNG Group is committed to taking all measures to ensure the security and confidentiality of Personal Data and in particular to prevent it from being damaged, deleted or accessed by unauthorized third parties.

 

Changes to this privacy policy

As part of the development of our websites, as well as the implementation of new technologies to improve our service, changes to this Privacy Policy may be necessary.

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